Last updated: 25 August 2026
These terms of service govern your use of the website of Afrisia Holding Limited and your engagement of the services described on this website. The services described here are developed and operated by the developer Afrisia. By using this website or engaging our services, you agree to these terms in full. Please read them carefully before proceeding.
These terms of service set out the conditions under which Afrisia Holding Limited makes its website available and provides its professional services. The website is accessible at https://www.afrisia.buzz and includes the homepage, the services page, the contact page, the privacy policy, and this document. Our services include computer systems design, computer integrated systems design, cloud infrastructure engineering, data systems design, cybersecurity and compliance support, and managed operations.
We have written these terms in plain language so that you understand the basis on which we work. They cover both the use of the website and the provision of services. Where you enter into a separate written agreement with us for a specific project, that agreement will govern the project, and these terms will apply to the extent that they do not conflict with it.
If you have any questions about these terms, please contact us at support@afrisia.buzz before using the website or engaging our services.
By accessing or using our website, you accept these terms of service and agree to be bound by them. If you do not agree with any part of these terms, you must not use our website or engage our services. By submitting an enquiry, requesting a proposal, or entering into an agreement with us, you confirm that you have read, understood, and accepted these terms.
Where you engage our services on behalf of a company or other organisation, you confirm that you have the authority to bind that organisation to these terms. The organisation will be treated as the client, and the terms will apply to both you and the organisation.
We may amend these terms from time to time, as described in the Changes to the Terms section. Continued use of the website or services after a revision takes effect constitutes acceptance of the revised terms.
Afrisia Holding Limited is a holding company incorporated and operating from Hong Kong, focused on computer systems design and computer integrated systems design. Our registered address is Rm 509 5/F THE CLOUD, 111 TUNG CHAU ST, Tai Kok Tsui, Hong Kong (HK). We operate a group of businesses and service lines under the Afrisia name, and our clients include companies in Hong Kong, mainland China, Southeast Asia, and Africa.
All services described on this website are developed and operated by the developer Afrisia. As a holding company, we maintain clear governance over each operating entity, which means that every contract is managed by an accountable team and every deliverable is subject to consistent professional standards.
References in these terms to we, us, and our refer to Afrisia Holding Limited and its operating entities. References to you and your refer to the person or organisation using the website or engaging our services.
We provide professional services in computer systems design and computer integrated systems design, together with related services that support the design, build, and operation of information systems. These services include systems architecture design, computer integrated systems design, cloud infrastructure engineering, data systems and pipelines, cybersecurity and compliance support, and managed support and operations.
The scope, deliverables, timeline, and fees for any specific engagement are set out in a written proposal or agreement between us and the client. The description of services on our website is an introduction to our capabilities and does not, by itself, create a binding commitment to provide any particular service. A binding engagement arises only when a proposal or agreement has been accepted in writing by both parties.
We reserve the right to update, suspend, or withdraw any service offering described on this website at any time, without prior notice, where reasonably necessary. Where you have an active engagement with us, we will not suspend the services covered by that engagement except in accordance with the terms of the relevant agreement.
You may use our website for lawful purposes only. You agree not to use the website in any way that could damage, disable, overburden, or impair the website or interfere with any other users use of the website. You agree not to attempt to gain unauthorised access to any part of the website, to our systems, or to the systems of our service providers.
Where we provide professional services, you agree to use them for the purposes set out in the relevant proposal or agreement and to comply with all applicable laws and regulations. You agree not to misuse the services, and you agree to follow any reasonable instructions and policies that we communicate to you in connection with the services.
We monitor our website and systems for security and reliability purposes. We may record technical information about visits to the website, as described in our privacy policy, and we may restrict access to any part of the website where we reasonably believe that the use is unlawful or harmful.
For a project to succeed, both parties must play their part. The client agrees to provide us with accurate and complete information about the business requirements, existing systems, constraints, and priorities that relate to the engagement. The client also agrees to provide timely decisions, feedback, and approvals so that the project can proceed on schedule.
The client agrees to provide access to the systems, facilities, personnel, and data that are reasonably required for us to perform the services, and to ensure that it has the necessary rights and permissions to provide that access. The client remains responsible for the accuracy and legality of the content and data it provides, including any third party information used in the project.
If the client fails to meet its responsibilities, we may need to adjust the timeline or scope of the project, and any resulting additional work may be subject to additional fees. We will notify the client in writing if a delay or additional work arises from the client side, and the parties will agree on how to proceed.
The website, including its design, text, graphics, logos, and other content, is the property of Afrisia Holding Limited or its licensors and is protected by intellectual property laws. You may view the website for personal and business purposes, but you may not copy, reproduce, distribute, or create derivative works from the content of the website without our prior written consent.
In respect of our professional services, we retain ownership of our pre-existing tools, methodologies, templates, and know-how. Where we create work product specifically for a client under a paid engagement, ownership of that work product is transferred to the client as set out in the relevant proposal or agreement, subject to payment in full of all applicable fees.
Any materials, data, or intellectual property that you provide to us remain your property, and you grant us a licence to use them for the purposes of performing the services. We will not use your materials for any purpose unrelated to the services without your consent.
The fees for our services are set out in the relevant proposal or agreement. Unless otherwise stated, fees are quoted in a specified currency and exclude taxes and duties, which will be added where applicable. Payment terms, including any deposits, milestones, and final payments, are set out in the agreement.
Invoices are payable within the period stated on the invoice, which is normally thirty days from the date of issue. If a payment is overdue, we may suspend the services until the outstanding amount is settled, and we may apply interest or late fees at the rate permitted by applicable law. We will notify the client before suspending services.
Where the scope of a project changes after the agreement is signed, we will prepare a change order describing the additional work and any adjustment to fees. Additional work will not be performed until the change order is accepted in writing by the client, except where the parties agree otherwise in an emergency.
Each party may receive confidential information from the other in the course of a relationship. Confidential information includes business plans, technical designs, financial data, client data, trade secrets, and any other information that is marked as confidential or that a reasonable person would understand to be confidential.
Each party agrees to keep the other parties confidential information secret, to use it only for the purposes of the relationship, and to disclose it only to those individuals who need to know it and who are bound by confidentiality obligations. These obligations do not apply to information that is or becomes public knowledge through no fault of the receiving party, or information that the receiving party is required to disclose by law.
These confidentiality obligations continue for as long as the information remains confidential, and they survive the end of the relationship. On request, each party will return or destroy the other parties confidential information, except where retention is required by law or professional obligation.
We warrant that we will perform the services with reasonable skill and care, in accordance with the agreed scope and with applicable professional standards. We also warrant that we have the necessary capacity and authority to provide the services described in the agreement.
Except for the warranties expressly set out in these terms or in a separate agreement, the website and the services are provided on an as is and as available basis. To the maximum extent permitted by law, we disclaim all implied warranties, including warranties of merchantability, fitness for a particular purpose, and non infringement. We do not warrant that the website will be uninterrupted, error free, or free of harmful components.
Nothing in these terms limits or excludes any warranty or liability that cannot be lawfully limited or excluded. Where a consumer is protected by mandatory law, those protections are not affected by these terms.
To the maximum extent permitted by law, Afrisia Holding Limited will not be liable to you for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business opportunity, arising out of or in connection with the use of the website or the performance of services, whether arising in contract, tort, or otherwise.
Our total aggregate liability for all claims relating to the website or to a particular engagement will not exceed the total fees paid or payable by you in respect of that engagement during the twelve months preceding the claim, or the sum of one thousand Hong Kong dollars in respect of website use, whichever is applicable. This cap does not apply to liability that cannot be limited by law, such as liability for fraud or for death or personal injury caused by negligence.
We will not be liable for any delay or failure to perform our obligations where that delay or failure results from events beyond our reasonable control, including natural disasters, power failures, network interruptions, strikes, or changes in law.
You agree to indemnify and hold harmless Afrisia Holding Limited and its officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in connection with your use of the website, your breach of these terms, or your breach of any law or the rights of any third party.
Where we are required to defend a claim that you have indemnified, we will notify you promptly and allow you to participate in the defence at your own expense. We retain the right to control the defence of any claim, and you agree to cooperate with us in the conduct of that defence.
This indemnification obligation survives the termination of these terms and any agreement between us.
Our website may refer to, or our services may involve, products and services provided by third parties, such as cloud platforms, software vendors, or telecommunication providers. We are not responsible for the performance, availability, or terms of those third party services, and we do not warrant them unless we expressly agree otherwise in writing.
Where a service we deliver relies on a third party product, the terms and licenses of that product apply to your use of it, and you are responsible for complying with them. We will make reasonable efforts to identify such third party terms to you where we are aware of them.
A reference to a third party product on our website does not constitute an endorsement unless we say so expressly, and we are not liable for any loss arising from your reliance on a third party product referred to on our website.
You may stop using our website at any time. Where you have an active engagement with us, the termination of that engagement is governed by the terms of the relevant proposal or agreement, which will set out the notice period and any termination fees.
We may suspend or terminate your access to the website, or an engagement, with immediate effect by notice to you if you breach these terms or the relevant agreement and fail to remedy the breach within a reasonable period, if you are in persistent breach, or if we are required to do so by law.
Upon termination, you will pay all amounts due for work performed up to the date of termination, and we will return or delete your confidential information and project materials in accordance with the confidentiality section and applicable law. Sections that are intended to survive termination, including confidentiality, intellectual property, limitation of liability, and indemnification, will continue in effect.
We may update these terms of service from time to time to reflect changes in our business, our services, or legal requirements. When we make changes, we will update the last updated date at the top of this page, and the revised terms will apply from that date.
Where changes are significant, we will take reasonable steps to bring them to your attention, such as by posting a notice on our website. Your continued use of the website or services after the revised terms take effect constitutes acceptance of the revised terms.
If a change affects an ongoing engagement and where the relevant agreement requires consent for that change, we will obtain your consent before the change applies to that engagement.
These terms of service, and any agreement between you and Afrisia Holding Limited, are governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region. Any dispute arising out of or in connection with these terms, including any question regarding their existence, validity, or termination, will be subject to the exclusive jurisdiction of the courts of the Hong Kong Special Administrative Region.
Before commencing any legal proceedings, the parties will make reasonable efforts to resolve any dispute through good faith negotiation. We encourage you to contact us first at support@afrisia.buzz to discuss any concern, as many issues can be resolved quickly through dialogue.
If any party is required to bring proceedings, the prevailing party may be entitled to recover its reasonable legal costs and expenses from the other party, to the extent permitted by law.
If any provision of these terms is found to be invalid, illegal, or unenforceable, the remaining provisions will continue in full force and effect. An invalid provision will be interpreted, where possible, in a manner that gives effect to the parties intention as closely as possible.
No waiver of any provision of these terms will be effective unless it is in writing and signed by the party granting the waiver. A failure by either party to enforce a provision does not constitute a waiver of that provision or of any other provision.
If a provision is invalid only in part, the remainder of that provision will be interpreted so as to be enforceable to the fullest extent permitted by law.
These terms, together with the privacy policy and any proposal or agreement you enter into with us for a specific engagement, constitute the entire agreement between you and Afrisia Holding Limited in relation to the subject matter and supersede any prior agreements, representations, or understandings.
You acknowledge that you have not relied on any statement, representation, or promise that is not set out in these terms or in the relevant agreement. Nothing in this section excludes liability for fraudulent misrepresentation.
Where a provision of a specific proposal or agreement conflicts with these terms, the proposal or agreement will prevail in respect of the specific engagement to which it relates.
If you have any questions about these terms of service, or if you wish to contact us for any reason relating to the website or our services, please use the following details. Our company name is Afrisia Holding Limited. Our postal address is Rm 509 5/F THE CLOUD, 111 TUNG CHAU ST, Tai Kok Tsui, Hong Kong (HK). Our email address is support@afrisia.buzz, and our telephone number is +18488412739.
We aim to acknowledge all enquiries within five business days and to respond fully within thirty days. We appreciate the opportunity to clarify any part of these terms, and we will be glad to hear from you.
Thank you for reading these terms. We look forward to working with you.